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NetBet Casino Review

Charlie Stamp
Charlie Stamp Online casino specialist
Last updated on April 14, 2025

NetBet is one of the UK’s most trusted casinos and sportsbooks, and in this NetBet Casino Review, we’ll take a closer look at everything it has to offer. With a massive range of 2,000+ games and top bonuses for both new and existing players, there’s plenty to explore.

So, can you bet on this casino being the right one for you? Find out with our comprehensive breakdown right here!

iGN Rating
Safety Index
Excellent by iGamingNuts

What is NetBet?

NetBet Casino has been a major player in the UK online casino arena since its launch in 2001. Operated by NetBet Enterprises Limited and licensed by the UK Gambling Commission, the platform has built up a solid reputation as a trusted destination for UK casino players.

With its library of over 2,000 top-tier titles, including 1,500+ slots, table games, and a vibrant selection of live dealer games, NetBet offers something for even the most demanding of players. They even host a range of exclusive slot titles, such as Book of NetBet and NetBet: Story of Odin, which you won’t find at any other online casino.

The platform also stands out with its open-access loyalty program, the Players Club, where you can earn rewards and bonuses as you climb up through its seven levels.

Pros

  • Higher Trust Pilot review score (3.7) than most other UK online casinos (average below 2.0).
  • Feature-rich iOS and Android apps give you the full NetBet experience in your pocket.
  • Fantastic range of bonuses for both new and returning players, including a 100 Free Spins welcome bonus.
  • The seven-level loyalty programme is open to all players from the moment they join.

Cons

  • Live chat is only available from 09:00 to 23:00 daily, which feels limited when other casinos provide player support 24/7.
  • No phone support option so you’ll need to fill out the online form or type via live chat.

Our NetBet Casino Review – iGN Rating 89%

I found it easy to sign up for a new account at NetBet, thanks to the intuitive pop-up box. This had five steps to it, a bit more than the typical three, but it meant less to deal with at each stage so I see it as a win.

Once I had logged in, the account setting was crystal clear and there were simple instructions on which documents I’d need to upload for KYC verification. Depositing the minimum £10 was also easy thanks to the wide range of payment options available. I was happy to see the funds landed in my new account with zero delays.

All these plus points mean that NetBet deserves its high iGN score, with the only deductions coming for the limited support hours and lack of a phone option.

What I Like

  • High Trust Pilot Score: When compared to many other UK online casinos, with a distinct lack of comments about withdrawal delays.
  • Great App: Available for both the iOS and Android platforms, it’s obvious that NetBet has taken the time and care to perfect its mobile experience.
  • Solid Bonus Range: From daily drops to weekly tournaments, there’s plenty of want to boost your play on the promotions page.
  • Open Loyalty Ladder: The NetBet ‘Players Club’ is open to everyone who plays here.

What I Dislike

  • Limited Live Chat: Support is only available from 09:00 to 23:00 each day but I’d like to see it available 24/7 like many other casinos.
  • No Phone Support: It’s always better to speak to someone in person if you hit any major issues or need urgent help.
NetBet casino logo
Netbet Welcome Bonus

100 Welcome Free Spins With No Wagering

More Information

Number of games
2000
Number of slots
1500
Minimum deposit
£10
No. of providers
50
Licence
UK Gambling Commission
gambling commission licence logo

VIP Rewards

Players Club with 7 levels to progress through, each with increasingly high-value rewards and bonuses.

Payout speed

2–48 hours

Support Options

email support
E-mail
faq available
FAQ
live chat icon
Live chat 24/7
Payment Methods

NetBet Free Spins and Promotions

NetBet has one of the largest collections of promotions that we’ve seen at a UK online casino for quite some time. There’s a healthy mix of bonuses for new and existing players. I took a good look at their offerings and checked over the terms and conditions of each one so you don’t have to!

NetBet Promo Code

Heads up, you may need to enter a promo code to claim the bonuses dished out by NetBet. Don’t worry, if you need a code, we’ll let you know what it is before you click through to claim the offer. Just be sure to enter it in the box during the signup process or when making a fresh deposit into an existing account.

Free Spins Offers

There are plenty of bonuses at NetBet Casino if you are a slot game fan. At the time of writing, their Welcome Bonus gives 100 free spins to play with on Big Bass Splash.

All you need to do to get those spins is opt-in and bet £10 on slots. This bonus comes without any wagering requirements, making it even more attractive for all players!

iGN Rating
89%

100 Welcome Free Spins With No Wagering

Payment Methods

Players Club – Loyalty Bonuses

If you become a regular player at NetBet online casino, make sure you join the Players Club loyalty program. There’s a 7-level ladder to climb, starting at Bronze and progressing all the way up to the Elite tier.

You earn points for every bet you place and these will accumulate to help you climb through the loyalty levels. You can then spend your reward points in the Club Shop on anything from Free Spins to exclusive draw tickets.

NetBet Casino Review: The Games

A great game selection is the cornerstone of any decent casino. I’ve gone through all the game submenus to see how NetBet fares when it comes to their games library. Here’s what I found.

Game Providers

You’ll be pleased to know that NetBet is home to all the main software developers you could hope to find such as NetEnt, Quickspin and Blueprint Gaming. This means that you’ll find all your favourite slots, jackpots and live casino games in one place with titles like Big Bass Bonanza and Book of Dead.

They also have a wide selection of many smaller and innovative game studios like SlotMill and ReelPlay bringing their cutting-edge titles into the mix.

Slots Available at NetBet

netbet casino slots

With such a wide range of software providers, there’s no shortage of thrilling new slot titles, alongside all the old classics that feel like putting on comfy slippers anytime you play them. In fact, we counted over 1,500 slots at the time of writing this review, with fresh titles being added daily.

It’s good to see there is also a scattering of exclusive slots made for NetBet by top developers such as Book of NetBet and Netbet: Story of Odin. These are pretty basic games but you certainly won’t find them anywhere else.

Progressive Jackpots

Tap on the Jackpot tab at NetBet online casino and you’ll see over 200 progressive titles waiting to be played, such as the hugely popular Mega Moolah series. Many have live tiles that show the current private pool in real-time. This makes it easy to see which progressive jackpots have sizable prize pots, ideal if you are chasing some life-changing potential wins.

Live Dealer Games

netbet live dealer

It’s great to see that there are four providers, Evolution, Skywind, Pragmatic Play, and BetGames, powering the NetBet live dealer games selection. The game types are neatly divided into sub-menus, including a game shows section featuring live titles such as Lightning Storm Live and Gonzo’s Treasure Map.

Fans of live roulette, blackjack or baccarat are well catered for, with a healthy choice of live streams running around the clock.

Responsible Gaming at NetBet

The dedicated NetBet responsible gambling page is available from anywhere on their site thanks to the link in the footer. It gives a full rundown of the tools and limits available inside your NetBet account area, as well as links to sites and phone numbers for gambling support organisations if you ever feel like your play is becoming an issue.

The NetBet KYC Process Explained

If you get prompted to complete a Know Your Customer (KYC) check on your NetBet account, it’s nothing to be concerned about. This is standard practice for all their customers and helps the casino meet its regulatory obligations as part of its UK Gambling Commission licence.

Visit the dedicated KYC document uploader in your My Account section to get started. You’ll need to provide documents to verify both your identity and address. Be sure to follow the guidelines closely to avoid unnecessary delays from uploading things in the wrong format, crop etc.

Our NetBet Safety Index Rating = Excellent

netbet casino igamingnuts safety index

I’ve awarded NetBet with our top safety rating after taking a good look at what they have in place to protect their customers from harm. Alongside the responsible gambling tools available, they are fully licensed by the UK Gambling Commission. Plus, they state that they do their best to comply with all guidelines published by eCOGRA.

I’ve also sifted through their Trustpilot reviews to see if any major red flags stand out. There are the usual complaints about the lack of wins, but as their games are regularly checked for fairness, I have no concerns in this area.

Review of the NetBet Player Experience

As a well-established UK online casino and sportsbook, you’d expect great things from NetBet. I did a deep dive into their site performance and player support experience and was pleased with what I found. Here’s what you need to know.

Desktop and Mobile Performance

I’m happy to report that NetBet is one slick operation and I happily played casino games on both desktop and mobile without a glitch. Thanks to their dedicated app, I was able to access all their features on my knackered old iPhone 13 mini without any issues or lag whatsoever.

Smart Game Search

I was able to find all the games I wanted to play thanks to the advanced search function. I particularly like the inclusion of trending and historic searches in the popup box, making it super easy to find stuff I’d previously looked for.

Player Support and Service

When you open the chat box you are greeted with a bot which will try and direct you towards the best FAQ article. Type something like ‘talk to human’ and you’ll get connected with a real person if it’s between 09:00 and 23:00. As a night owl who likes to game into the wee hours, I’d like to see the live chat run a little later into the night.

Beyond live chat, you can contact NetBet via their online form or email if your issue isn’t urgent. They aim to answer all enquiries within 24 hours and I got a solid response in under 12 when I reached out to them.

There’s also a searchable Knowledge Base that covers all the account and payment basics for newbies. It’s great that it exists, but I did find some of the answers to be a bit brief with no links to get further help.

Banking and Payment Methods at NetBet

NetBet casino has an impressive array of payment options for both deposits and withdrawals available to UK players. I’m happy to see both Payz and PayPal including here, as some UK casinos, such as Grovesnor, have a distinct lack of e-wallet options for making payments.

You can use any of the following methods to top up your bankroll with £10 or more. All should provide you with instant payments so you won’t need to wait around before playing your favourite casino games.

Deposit Methods:

  • Visa Debit
  • MasterCard Debit
  • PayPal
  • Google Pay
  • Paysafecard
  • Payz (formerly EcoPayz)
  • Instant Bank Payments via Yaspa or Trustly

If you encounter any issues when making a deposit, it’s important to contact the casino’s player support team right away to get the issue sorted.

Withdrawal Time

You can use any of the following payment methods to cash out your winnings from NetBet casino. It’s great to see such a wide variety of fast payout options available and the inclusion of e-wallets like Payz and PayPal will help to speed things up if you are withdrawing modest amounts.

Withdrawal Methods:

  • Visa Debit
  • MasterCard Debit
  • ApplePay
  • PayPal
  • Paysafecard
  • Payz (formerly EcoPayz)
  • Instant Bank Payments via Yaspa and Trustly
  • Wire Transfer

Remember to complete the KYC process as soon as you can, even if you’ve not been prompted to do so yet. By verifying your identity in advance, you can speed up your future withdrawals.

How NetBet Compares to Other Casinos in the UK

One of the best ways to see if an online casino is right for you is to compare it directly to similar platforms. That’s exactly what we’ve done below to help you decide if NetBet online casino has everything you need anytime you want to play games online.

iGN Rating
Safety index
Minimum deposit
Payout speed
General no. of games
General no. of slots
Free spins
No deposit bonus
Welcome bonus
Wagering Requirement
Payment Methods
iGN Rating
90%
Safety Index
Excellent
Minimum deposit
£10
Payout speed
Instant to 5 days
General no. of games
4000
Number of slots
3600
Free spins
50 Free Spins
No deposit bonus
No
Welcome bonus

Get 50 Free Spins on Big Bass Splash by playing £10

Wagering Requirement
1x
Payment Methods
iGN Rating
89%
Safety Index
Excellent
Minimum deposit
£10
Payout speed
2–48 hours
General no. of games
2000
Number of slots
1500
Free spins
100 Free Spins With No Wagering
No deposit bonus
No
Welcome bonus

100 Welcome Free Spins With No Wagering

Wagering Requirement
0
Payment Methods
iGN Rating
86%
Safety Index
Excellent
Minimum deposit
£10
Payout speed
up to 2 days
General no. of games
5000
Number of slots
4000
Free spins
Get 50 Free Spins (no wagering)
No deposit bonus
No
Welcome bonus

Get 50 Free Spins (no wagering)

Wagering Requirement
0
Payment Methods

How to Sign Up and Deposit at NetBet

There are three simple steps to signing up and making your first deposit at NetBet online casino. I’ve laid them out for you below to make it as easy as possible to crack on with playing your favourite casino games in next to no time.

Create a New Account

To get started, load up NetBet in your browser or download the dedicated iOS or Android app onto your device. Tap the blue ‘Register’ button to begin.

Visit the NetBet Casino website on your browser or download the dedicated Android or iOS app. Click the green ‘Sign Up’ button prominently displayed on the homepage.

1. On page one, drop in your email. Phone number and pick a username, then enter a strong password on the second page.
2. Now enter your full name, title and date of birth followed by your full private address.
3. Finally, select your currency (GBP) and tick the boxes to confirm you’ve read the NetBet terms and conditions and opt-in for exclusive promotions if you wish to.

Tap’ Start Playing’ to create your new account once you are happy all the details are correct. You’ll now get the option to set a deposit and betting limit.

Deposit Funds

A new popup window will prompt you to make your first deposit. If your account needs verification, you’ll also see a message about it at this stage. You can still deposit but you won’t be able to play until your documents have been approved.

1. If you haven’t already, log in to your NetBet account and head to the cashier page.
2. Pick your preferred payment method from the seven available options, such as Visa, Mastercard, GooglePay, 3. PayPal, or Paysafecard.
4. Select one of the pre-set amounts or enter the amount you want to deposit. This must be a minimum of £10.
5. Complete your payment by giving any further details and confirming the transaction.
6. Check your casino account balance to make sure your deposit was a success!

Verify Your New Account

1. Enter your email address – You might be prompted to complete NetBet’s Know Your Customer (KYC) process as soon as you sign up. Even if you don’t see this prompt, I’d suggest you complete this one-time verification to confirm your identity as soon as possible and make future withdrawals easier.
2. Navigate to the verification section of your account.
3. Upload the required documents, such as: passport or driving licence & a utility bill or bank statement issued within the last three months. 
4. Wait for a confirmation email from NetBet. This process usually takes less than 24 hours. If additional information is needed, you’ll be notified as soon as possible.

Our Final Thoughts on NetBet

If you want me to sum up things in a line, I’d say NetBet is a solid all-around casino and sportsbook. They have a high-quality range of bonuses for both new and existing players, a very well-stocked games library and a slick app and desktop site. Even their Trustpilot score is higher than most other UK online casinos right now. 

The only downsides appear with the player support ending at 23:00 daily and the lack of any phone option. It’s a shame because if NetBet improved this situation I could push their rating even higher!

NetBet Casino Review FAQs

Is NetBet Casino safe?

Yes. As we explain in our NetBet Casino review, it is fully licensed and regulated by the UK Gambling Commission, ensuring that it operates within stringent guidelines and regulations. This helps to ensure your safety and fairness, plus NetBet uses advanced SSL encryption technology to protect your personal and financial data at all times.

What games can I play at NetBet Casino?

NetBet offers you a huge selection of over 2,000 casino games, including more than 1,500 slot titles. You’ll also find an abundance of progressive jackpots, game show streams, and live dealer games such as blackjack and roulette. With top providers like NetEnt, Quickspin, and Evolution onboard, you’ll never be stuck for something brilliant to play.

What payment methods can I use at NetBet Casino?

You can make speedy deposits and withdrawals using a variety of trusted payment options, including Visa Debit, MasterCard Debit, PayPal, Paysafecard, Trustly, Payz, and ApplePay. Deposits are typically instant, and withdrawals are processed within 24 hours to 5 working days, depending on the method and your account verification status.

Can I get Free Spins at NetBet Casino?

Yes, you can get 100 Free Spins to play on Big Bass Splash with the welcome offer at NetBet. They also have regular bonuses featuring free spins so keep an eye on the promotions page and opt-in to special offers so you don’t miss them.

How can I contact NetBet’s player support team?

You can reach NetBet’s support team via live chat daily from 09:00 to 23:00. Outside of this time, it’s worth dropping them an email, filling in the online form or taking a look at their comprehensive FAQ section.

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