Grosvenor Casino Review
Grosvenor Casino online is a trusted UK brand that streams exclusive live dealer games. Read our full review to learn more.
Let’s evaluate other advantages and disadvantages of Grosvenor Casino.
Pros
- Low £5 minimum deposit makes it accessible to all.
- Good spread of promotions, including live dealer games and daily free spins.
- Exclusive live dealer games streamed from the Grosvenor land-based casino sites.
- Trusted UK casino brand, established in 1970.
Cons
- There are just four withdrawal options when it comes to cashing out.
- Live Chat support is limited to between 07:00 – 22:30.
- Not the most generous welcome bonus we’ve seen, with a £30 maximum.
Our Grosvenor Casino Review – iGN Rating 90%
I’ve awarded Grosvenor online Casino a healthy 90% rating as it certainly ticks all the right boxes. I found the signup process simple and clear, with the app and website super easy to use.
Despite the lack of payment options, it was easy enough to drop in my first deposit and start playing games. The main downside is the lack of filters among the game categories. This meant I had to scroll through a lot of titles to find the games I wanted to play.
What I Like
- Low Minimum Deposit: You can top up your casino bankroll from just £5. That’s half the typical £10 deposit and makes Grosvenor an ideal choice if you have a modest budget.
- Variety of Promotions: There’s a good spread of promotions, reload bonuses and more to keep you coming back to Grosvenor Casino online. I was particularly pleased to see that they have fresh offers weekly to reward your loyalty.
- Exclusive Streams: Grosvenor have high-definition live dealer streams from many of their 50+ land-based casino locations that you simply won’t find anywhere else. They have roulette tables starting from just £0.10 so it’s easy to pull up a virtual stool to start playing.
- Trusted Brand: Established in 1970, Grosvenor is one of the UK’s most trusted casino brands. It is now part of The Rank Group, which includes Mecca Bingo and other popular casinos.
What I Dislike
- Four Withdrawal Options: With only four withdrawal options to pick from, I’d like to see more variety when it comes to cashing out. Many of the big casino brands typically have 8 or more payment methods available so this is pretty poor by comparison.
- Limited Support Hours: There’s no live chat support available after 22:30, which feels a bit early if you are a night owl and prefer to play your games late at night.
- Modest Welcome Bonus: With a max possible Grosvenor Casino welcome bonus of just £30, Grosvenor has a much lower bonus for new players than most other best UK online casinos.
Play with £50 when you deposit £20 +100 FREE SPINS
Casino Details
VIP Rewards
Payout speed
Support Options
Grosvenor Casino Review: Bonuses and Promotions
I was pleased to find that on top of the Grosvenor Casino welcome offer there was a host of other bonuses for both new and existing players to claim. This includes seasonal offers alongside frequent drops and tournaments. So, here’s a brief breakdown of what you can expect to find on the promotions page.
Grosvenor Casino Welcome Bonus
To welcome you onboard, you can unlock a £30 Grosvenor casino welcome bonus when you make a deposit of £20. Plus, you’ll receive 100 Free Spins too.
£30 Bonus – The £30 can be used to play selected slots and live casino games. You will need to wager the deposit plus the bonus thirty times (30x) before you can withdraw any winnings. Stick to slots when wagering as they contribute 100% and live casino games only contribute 10%. Max win is £2000.
100 Free Games – Valued at 10p, and can be used on the following games:
Eye of Horus Jackpot King, Fishin’ Frenzy The Big Catch Jackpot King, Bison Rising Megaways, The Goonies Jackpot King, Slots ‘O Gold Megaways Jackpot King, Mega Bars Big Hit Jackpot King, Gold Strike Bonanza Jackpot King and Wolf Legend Megaways.
Any winnings from the Free Spins need to be wagered 1x with a max win of £500.
Play with £50 when you deposit £20 +100 FREE SPINS
Grosvenor Casino Promo Code
The good news is that you won’t need to commit any complex codes to memory to claim the bonuses here. After checking through all the current promotions, I can confirm that no Grosvenor Casino promo codes are required. All you need to do is tap on a bonus and follow the instructions to claim it.
Grosvenor Casino Bonus Offers
Players who have already benefited from the Grosvenor Casino welcome bonus can claim a range of regular offers for existing customers. These include Daily Drops & Wins, Prize Draws, Lucky Cards and the free daily Hi-Lo game.
Grosvenor Casino Games Review
When I say that there’s something to suit all tastes and playing styles at Grosvenor Casino online, I really mean it. Just a quick peek at their games lobby will tell you all you need to know, with a clearly displayed collection of everything from the latest Grosvenor Casino slots to some tried and tested classics.
Game Providers
Top software providers including NetEnt, IGT, Playtech, and Evolution Gaming, ensure you’ll get a premium gaming experience anytime you fancy a spin. It’s great to see so many of the big names onboard, bring along their extensive back catalogues to help the games library overflow with top titles.
Grosvenor Casino Slots
Tap on the Slots tab from the main menu and it opens up a few different filter options such as ‘Megaways’, ‘Top Slots’ ‘Classic Slots’ and ‘New Slots’. There’s also an ‘All Slots’ filter if you really want to scroll through. Each menu can be filterered A-Z or Z-A but not by any other metrics which is a bit annoying. If you know the exact game you want, then its easier to use the search function.
Top Slots includes Cleopatra, Gold Blitz Ultimate and Big Bass Vegas Double Down Deluxe. Meanwhile, Megaways options include Buffalo King Megaways, The Goonies Megaways and the exclusive game Grosvenor Casino Megaways.
Grosvenor Live Dealer Games
With Grosvenor Casino having over 50 sites across the UK, they have a wealth of live dealer streams direct from their land-based casinos which are just as good, if not better than the regular live casino offerings. Streams comes from sites such as Grosvenor Casinos Blackpool and Grosvenor Casino Manchester. There are also additional exclusive live casino streams, including Cash Out Blackjack, Speed Roulette and much more.
Evolution is also here, powering all of their very popular game show titles such as Crazy Time and Big Bad Wolf Live.
Grosvenor Online Casino Review: Responsible Gaming
Grosvenor Casino places a big focus on responsible gaming with its dedicated Keep It Fun site. Working in conjunction with Mecca Bingo and numerous other UK online casino brands. There’s a full explanation of how their responsible gambling tools work and how to use them both on and offline to keep your gambling in check.
Grosvenor provides various tools to help you stay in control, including deposit limits, session reminders, and self-exclusion options. Visit your account settings or the Responsible Gambling section on their website, linked in the footer from every page, to access them easily.
Their KYC Process Explained
Grosvenor Casino online has a Know Your Customer (KYC) process in place to comply with UK regulations and help to keep you safe. When you sign up for a new account, the casino will perform a soft ID check to ensure everything is in order.
If you need to verify your account at this point, a document uploader will appear on the screen. This will show you exactly which documents you’ll need to upload and how to do it. Follow these instructions to the letter to avoid any further delays.
You can check the status of your KYC checks at all points along the way and should reach out to their support team if there’s anything you’re unsure of.
Our Safety Index Rating for Grosvenor Casino = Excellent
We’ve given Grosvenor Casino an ‘Excellent’ rating in terms of safety. They hold a full licence from the UK Gambling Commission and we’ve found Grosvenor online Casino works hard to adhere to industry standards, including those set by eCOGRA.
As mentioned above, they have a full suite of responsible gambling tools and exclusion options to help you keep your play in check at all times. Plus, their use of market-leading security technology to help protect your accounts ensures they are one of the safest online casino sites to play at.
Player Experience at Grosvenor Online Casino Review
I’m happy to report that when it comes to the complete user experience, Grosvenor Casino has truly nailed it. They have certainly put a lot of thought into how their site looks and feels and the results are a premium experience.
Desktop and Mobile Performance
The Grosvenor Casino mobile app and desktop version both work seamlessly to provide one of the smoothest experiences of any UK online casino right now.
The games are very well laid out, and whether you play on desktop or mobile the experience feels very streamlined and player-focused. I particularly like the fact that every game comes with a small ‘i’ icon which, when clicked, opens up a detailed description and ‘How to Play’ tab which is great to see.
Fast & Comfortable
When it comes to speed, I encountered no issues with game loading times or any lag during play. It’s top marks across the board for Grosvenor Casino when it comes to performance on both desktop and mobile.
Player Support and Service
Support is available via Live Chat between Monday to Sunday from 07:00 to 22:30. Outside of these hours you are left to converse with a chatbot and hope for the best. This obviously isn’t ideal and I’d like to see the hours extended and phone support added to help out the night owl players among us.
That said, when I tested the team via chat with a couple of payment-related questions, they handed things promptly and fully.
The alternative to live support is diving into the many support FAQ-style pages. These use a clever system of high-level categories which can help you to quickly filter things down to the page with the info you are seeking out.
Banking and Payment Methods at Grosvenor Casino
There are just five payment methods available at Grosvenor online casino right now. Only four of these can be used with withdrawals, as Paysafecard is available for deposits only. Your payment options are:
- Visa Card
- Mastercard
- PayPal
- ApplePay
- Paysafecard (Deposit Only)
It’s a pretty modest selection by UK online casino standards and I would have liked to see some more options available. The lack of e-wallets beyond PayPal is seriously disappointing and the inclusion of Skrill or Neteller in the future would be great.
Withdrawal Speeds
Grosvenor Casino withdrawal times are impressive with most payouts being processed instantly. They say that when you cash out, it will be paid into your bank within 15 minutes once the transaction is approved.
That said, if you make a withdrawal via Visa and Mastercard it can take between 1 and 3 working days to reach your account. Therefore, if speed is the most important factor, I’d suggest sticking with PayPal wherever possible.
How Grosvenor Compares to Other Casinos in the UK
If you want to see how Grosvenor Casino stacks up against its closest competitors, we’ve got you covered. Here’s a quick side-by-side comparison to see if this is the UK casino for you.
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How to Sign Up and Deposit at Grosvenor Casino
The team at Grosvenor have made it as easy as possible to sign up, deposit and play at their site. Just follow the six steps below to get started right away.
- Click the link on this page to take you to Grosvenor’s website or download their app and tap the green “Join” button.
- Enter your email address, username and password OR if you are an existing Club Member, add your DOB and membership number.
- Next, complete your personal details, including mobile, and address, plus a 4-digit PIN number to secure your new account.
- You might be asked to verify your identity by uploading the required documents. Have your driving licence, passport and utility bills on standby just in case.
- Navigate to the cashier section of your new account and select your preferred payment method The minimum deposit (excluding PayPal) is £5, but if you want to claim the Grosvenor Casino welcome offer then its £20.
- Now you can start enjoying the massive selection of slots, jackpots and live casino titles on offer at Grosvenor Casino online.
Our Final Thoughts on Grosvenor Casino
I can say with confidence that Grosvenor Casino stands out as a trusted and well-established brand among UK online casinos. Backed by its network of 52 land-based venues, I love the seamless integration of online and in-person membership. It’s great that you can use the same funds across both platforms while also enjoying perks like fast-track entry to physical casinos and online bonuses.
The live dealer games streamed directly from Grosvenor’s nationwide locations also help to tie the in and offline worlds together nicely. Their solid UK focus, excellent reputation, and smooth online and mobile platforms make Grosvenor Casino a top choice by any measurement.
Grosvenor Casino Review FAQs
What is Grosvenor Casino?
With over 50 land-based casinos located in major towns and cities across the country, Grosvenor Casino has a big physical presence in the UK. First established in 1970 as Grosvenor Clubs, the brand has developed into a slick online and offline casino operation as part of The Rank Group of companies.
Their well-designed website and app can link up with your existing Grosvenor Casino membership. This allows you to play your favourite slots and live dealer games in person or from the comfort of your home anytime you please.
Plus, their trusted reputation and UK Gambling Commission licence ensures you can enjoy a safe gaming experience at all times.
Is Grosvenor Casino safe for UK players?
Yes, it certainly is. Grosvenor Casino is fully licensed by the UK Gambling Commission and uses advanced SSL multi-layer encryption. Both of these can help to keep your data safe and secure.
Is there a minimum deposit?
The minimum deposit at Grosvenor Casino is £5, except with PayPal which is £10. If you want to claim the welcome offer the minimum deposit is £20.
Does Grosvenor Casino offer free spins?
Yes, the Grosvenor Casino welcome offer includes 100 Free Spins which can be used on selected games at 10p each. Any winnings must be wagered 1x before withdrawal. Free spins are also sometimes offered as part of ongoing promotions for existing players.
Can I link my land-based casino account?
Yes, you can! You can upgrade your membership and create a unified Grosvenor Casino wallet. Then you can use the balance to play online or at any of their 52 land-based venues spread across the UK.
How fast are withdrawals at Grosvenor Casino?
Grosvenor states on the website that when you cash out, it will be paid into your bank within 15 minutes once the transaction is approved. This is usually via PayPal. Withdrawals to bank card can take 1-3 business days though. It’s a good idea to get your account verified in advance of cashing out to speed up the process.
I really love that Grosvenor offers exclusive live dealer games streamed directly from their real casinos. It honestly makes the online experience feel so much more authentic – like you’re actually in a land-based casino. The stream quality is excellent, and it’s so cool seeing the dealers interact with players.