Grosvenor Casino Review

Our Grosvenor Casino Review – iGN Rating 90%

Using our comprehensive reviewing criteria, I’ve awarded Grovesnor Casino a healthy score as it certainly tickes all the right boxes. I found the signup process simple and well explained, with the app and website super easy to use.

Despite the lack of payment options, it was easy enough to drop in my first deposit and start playing games. The only main downside is the lack of filters among the game categories meaning I had to either use the search or scroll through a lot of titles to find the games I wanted to play.

What I Like

• Low Minimum Deposit: You can top up your casino bankroll from just £5. That’s half the typical £10 deposit and makes Grovesnor an ideal choice if you have a modest budget.
• Variety of Promotions: There’s a good spread of promotions, reload bonuses and more to keep you coming back to Grovesnor Casino. I was particularly pleased to see that they have fresh offers weekly to reward your loyalty.
• Exclusive Streams: Grovesnor have high-definition live dealer streams from many of their 50+ land-based casino locations that you simply won’t find anywhere else. They have roulette tables starting from just £0.10 so it’s easy to pull up a virtual stool to start playing.
• Trusted Brand: Established in 1970, Grosvenor is one of the UK’s most trusted casino brands. It is now part of The Rank Group, which includes Mecca Bingo and other popular casinos.

What I Dislike

• Four Withdrawal Options: With only four withdrawal options to pick from, I’d like to see more variety when it comes to cashing out. Many of the big casino brands typically have 8 or more payment methods available so this is pretty poor by comparison.
• Limited Support Hours: There’s no live chat support available after 22:30, which feels a bit early if you are a night owl and prefer to play your games late at night.
• Modest Welcome Bonus: With a max possible Grosvenor Casino welcome bonus of just £30, Grovesnor has a much lower bonus for new players than most other best UK online casinos.

I was pleased to find that the promotions page at Grovesnor Casino is packed with offers for both new and existing players to claim. This includes a few seasonal offers that tie in with current events alongside frequent drops and tournaments. So, here’s a brief breakdown of what you can expect to find any time you log in.

Grosvenor Casino Welcome Bonus

To welcome you onboard, you can unlock a £30 casino games bonus when you make a deposit of £20 into your new Grosvenor Casino account. The £30 can be used to play selected slots and live casino games.

Be aware that you will need to wager the deposit plus the bonus thirty times (30x) before you can withdraw any winnings. Stick to slots when wagering as they contribute 100% and live casino games only contribute 10%.

Beyond the welcome bonus, there are plenty of other bonuses up for grabs. Just tap on the promotions tab and you’ll see seasonal bonuses for selected games, alongside reload bonuses, Drops and Wins, and regular tournaments.

At the time of writing, there’s a £30k blackjack tournament, £5k prize draw and £10k leaderboard to get involved with. I really like the spread of promotions, with many applicable to live dealer and card games. It makes a change to the usual slot-heavy offerings.

When I say, there’s something to suit all tastes and playing styles at Grovesnor Casino, I really mean it. Just a quick peek at their games lobby will tell you all you need to know, with a clearly displayed collection of everything from the latest Grosvenor Casino slots to some tried and tested classics.

Game Providers

Top software providers including NetEnt, IGT, Playtech, and Evolution Gaming, ensure you’ll get a premium gaming experience anytime you fancy a spin. It’s great to see so many of the big names onboard, bring along their extensive back catalogues to help the games library overflow with top titles.

Grosvenor Casino Slots

Tap on slots from the main menu and it can feel a little overwhelming at first. This is where you’ll find all the best slots, such as the iconic Extra Chilli from BTG’s, ready and waiting. Look out for exclusive titles like Big Bass Splash and Grosvenor Megaways if you want to try a game or two you won’t find anywhere else! 

Games are further broken down by a sub-menu of categories such as Top 20 and Classic Slots. The Grosvenor Hidden Gems and Originals highlights over 50 interesting slots, such as Ghost Glyph and Bonanza Megaways, that you may have otherwise missed. Each menu can be filtered A-Z or Z-A but not by any other metrics which is a bit annoying.

Progressive Jackpots

With Grovesnor Casino having over 50 sites across the UK, they have a wealth of live dealer streams direct from their land-based casinos which are just as good, if not better than the regular live casino offerings. There are also additional exclusive live casino streams, including Cash Out Blackjack, Speed Roulette and much more.

Evolution is also here, powering all of their very popular game show titles such as Crazy Time and Big Bad Wolf Live.

Grosvenor Casino places a big focus on responsible gaming with its dedicated Keep It Fun site. Working in conjunction with Mecca Bingo and numerous other UK online casino brands. There’s a full explanation of how their responsible gambling tools work and how to use them both on and offline to keep your gambling in check.

Grosvenor provides various tools to help you stay in control, including deposit limits, session reminders, and self-exclusion options. Visit your account settings or the Responsible Gambling section on their website, linked in the footer from every page, to access them easily.

Their KYC Process Explained

Grosvenor Casino has a Know Your Customer (KYC) process in place to comply with UK regulations and help to keep you safe. When you sign up for a new account, the casino will perform a soft ID check to ensure everything is in order.

If you need to verify your account at this point, a document uploader will appear on the screen. This will show you exactly which documents you’ll need to upload and how to do it. Follow these instructions to the letter to avoid any further delays.

You can check the status of your KYC checks at all points along the way and should reach out to their support team if there’s anything you’re unsure of.

Our Safety Index Rating for Grosvenor Casino = Excellent

We’ve given Grosvenor Casino an ‘Excellent’ rating in terms of safety. They hold a full licence from the UK Gambling Commission and we’ve found Grosvenor Casino works hard to adhere to industry standards, including those set by eCOGRA.

As mentioned above, they have a full suite of responsible gambling tools and exclusion options to help you keep your play in check at all times. Plus, their use of market-leading security technology to help protect your accounts ensures they are one of the safest online casino sites to play at.

Player Experience at Grosvenor Online Casino Review

I’m happy to report that when it comes to the complete user experience, Grosvenor Casino has truly nailed it. Their desktop and mobile app both work seamlessly to provide one of the smoothest experiences of any UK online casino right now.

Desktop and Mobile Performance

Grovesnor Casino has certainly put a lot of thought into how their site looks and feels and the results are a premium experience.

The games are very well laid out, with some funky live titles to showcase the streams from their land-based casinos across the country. The menus are clear and each game even has a detailed description and ‘How to Play’ tab which is great to see.

There are just five payment methods available at Grosvenor online casino right now. Only four of these can be used with withdrawals, as Paysafecard is available for deposits only. Your payment options are:

• Visa Card
• Mastercard 
• PayPal
• ApplePay 
• Paysafecard (Deposit Only)

It’s a pretty modest selection by UK online casino standards and I would have liked to see some more options available. The lack of e-wallets beyond PayPal is seriously disappointing and the inclusion of Skrill or Neteller in the future would be great.

Withdrawal Speeds

Grosvenor states that most withdrawals are processed instantly, which is great to know. They say that when you cash out, it will be paid into your bank within 15 minutes once the transaction is approved.

That said, if you make a withdrawal via Visa and Mastercards it can take between 1 and 3 working days to reach your account. Therefore, if speed is the most important factor, I’d suggest sticking with PayPal wherever possible.

The team at Grosvenor have made it as easy as possible to sign up, deposit and play at their site. Just follow the six steps below to get started right away.

1. Visit Grosvenor’s website or download their app and tap the green “Join” button.
2. Enter your email address, username and password OR if you are an existing Club Member, add your DOB and membership number.
3. Next, complete your personal details, including mobile, and address, plus a 4-digit PIN number to secure your new account.
4. You might be asked to verify your identity by uploading the required documents. Have your driving licence, passport and utility bills on standby just in case.
5. Navigate to the cashier section of your new account and select your preferred payment method to make a minimum deposit of £10.
6. Now you can start enjoying the massive selection of slots, jackpots and live casino titles on offer at Grovesnow Casino.

I can say with confidence that Grosvenor Casino stands out as a trusted and well-established brand among UK online casinos. Backed by its network of 52 land-based venues, I love the seamless integration of online and in-person membership. It’s great that you can use the same funds across both platforms while also enjoying perks like fast-track entry to physical casinos and online bonuses.

The live dealer games streamed directly from Grosvenor’s nationwide locations also help to tie the in and offline worlds together nicely. Their solid UK focus, excellent reputation, and smooth online and mobile platforms make Grovesnor Casino a top choice by any measurement.