Duelz Casino Review

Our Duelz Casino Review – iGN Rating 79%

There’s a lot to like at Duelz Casino and my first impressions were positive overall. I found the signup process intuitive and was grateful to have only two pages to complete before gaining a shiny new casino account. Some UK online casinos have a tiresome five or more to complete, yawn!

However, once I logged in, I found the casino annoying to use thanks to the transparent game thumbnails and distracting animated background on the desktop version. This factor, plus the lack of phone support and mobile payment options drop our rating just below the 80% mark.

What We Liked

• Speedy Withdrawals: Duelz aims to process non-Visa or Mastercard withdrawals within 12 hours. That’s pretty fast payouts compared to many UK casinos and great news if you can’t wait to cash out your latest win.
• Duel Other Players: This casino has a unique PvP feature to give it an extra layer of engagement and interaction. Duel against other casino players to collect points and gain rewards.
• Solid Bonus Choice: It’s great to see some bonuses that are truly worth your time and effort, such as the 100% + 100 Free Spins welcome offer. Many UK casinos have much more paltry offers for new players that can feel like too much of a slog.

What We Disliked 

• Annoying on the Desktop: The background animations of zombie rabbits make it irritating to search for and play games on the desktop site.
• No Logged Out Help: Apart from sending an email to a generic address, there’s no way to get instant help if you’re logged out of Duelz Casino.
• No Apple Pay or G Pay: I find it very strange that such a mobile-first casino doesn’t offer the two most popular mobile payment providers for deposits or withdrawals.

When it comes to the all-important casino bonuses, it’s great to see that Duelz isn’t shy. They have a great combination of free spins and cash available as their welcome offer, but they also reward returning players.

Free Spins Offers

New players can currently enjoy a tasty welcome bonus of 100% up to £100 with 100 free spins on Book of Dead thrown in for good measure. Just be sure to hit the minimum deposit of £20 to qualify. The free spins are dished out at 20 per day across the five days after you trigger the bonus.

This is a pretty great deal all around as the cash bonus is generous compared to many others, plus the spins are valid on a very popular classic slot. The wagering requirements of 30x for the welcome bonus is right in the average for UK casinos.

Currently, Duelz does not require you to enter any promo codes to claim its bonuses. All you’ll need to do is sign up, deposit the minimum required, and claim your casino rewards, no Duelz bonus code required!

Duelz Casino Cashback Promo

The standout promo right now is their weekly 10% cashback bonus. You will get a weekly cashback reward every Friday at 12:00 CET where 10% of your previous week’s spend is automatically credited back into your casino account.

The cashback comes as real money so you can do as you please with the reward and not worry about any wagering rules.

Duel Against Other Players for Rewards

One thing that sets Duelz apart from other UK online casinos is the ability to compete directly against other players, hence the casino’s name. With their unique PvP feature, you can duel against other players to add a fresh layer of excitement to your casino play.

It’s easy to join the Dueling fun and this bonus feature works alongside your favourite slots, like Book of Dead or Starburst. You just play as normal and you’ll automatically be pitted against another Duelz casino player in real-time as you play your regular games.

Every finished duel earns you stars and trophies that are used to unlock mystery chests containing cash prizes or valuable spells. There’s also the ability to unlock chests by using your account balance to purchase them. Gaining powerful spells means you can defeat future opponents instantly.

You’ll rise up the main leaderboard in search of promotion with every trophy you collect, duelling with increasingly tougher opponents as you go. The good news is the rewards get bigger as the fight gets harder, so it’s all worth your toil!

I’m happy to report there is a great selection of slots, jackpots and live dealer games in the lobby at Duelz Casino. It’s certainly not the largest collection of games we’ve seen lately, but they state on their site that the focus is on quality over quantity.

Game Providers

Duelz boasts an impressive lineup of 150 providers, for players to enjoy a wide variety of games. All the big brands are present, including NetEnt, Play’n GO, Quickspin, Microgaming and Yggdrasil to name but a few. This ensures that you’ll always have some top-class slots, jackpots and live casino action to enjoy anytime you load up Duelz Casino.

Slots Available at Duelz

With a extensive library of more than 3,000 slots, there’s enough going on here to keep you entertained. Slots are the backbone of the Duelz game selection and you can explore them by tapping on the various categories such as new, volatile and top picks.

Although the total number of slots is far lower than most comparable UK online casinos, you can still find popular titles like good old Starburst and modern hits such as Money Train 4.

Progressive Jackpots

Tap on the jackpot category and you’ll find 40+ top-thier progressives such as Mega Joker, Hall of Gods and Divine Fortune. It’s just a shame that none of the jackpot game tiles have a live indicator on them, so you’ll need to click through to every game to see the current prize pot.

Live Dealer Games

Powered by Evolution Gaming, Pragmatic Play, Authentic Gaming and Onair Entertainment, Duelz features a solid selection of 60+ live casino games. This includes several thrilling variants of roulette, blackjack, and baccarat streamed live to your screen 24/7.

Don’t forget to click on the dedicated Game Shows tab to join the live-action with engaging titles like Gonzo’s Treasure Map or Sweet Bonanza Candyland.

It was reassuring to find that Duelz has all the tools you need to limit your casino account activity or self-exclude for a pre-determined period. The link to their dedicated responsible gambling info can be found in the footer and it includes links to charities and organisations that can quickly provide help if your gambling activity is becoming an issue.

The Duelz Casino KYC Process Explained

I found it an easy process to get my new casino account verified at Duelz. There’s a dedicated document upload page under the account settings menu where it explains exactly what you need to submit and how.

Once I had uploaded an image of my driving licence and a recent utility bill, it took less than 24 hours for the verification team to give my account their approval. My main advice is to be very careful about the quality of the images you upload as anything that’s creased or cropped will cause you verification delays.

Our Safety Index Rating = High

Duelz Casino uses bank-grade SSL encryption and the KYC protocols mentioned above to keep you safe anytime you log in and play. They certainly comply with all guidelines published by eCOGRA to ensure their games are fair and true, plus their UKGC licence gives me some further reassurances.

All that said, I’ve given Duelz Casino a High safety rating, which is just below the maximum possible. This is due to the reviews I have found on Trustpilot, with more than a few players reporting issues around their withdrawals. Their overall score is currently a poor 1.9, a touch lower than several similar UK online casinos.

This is certainly something to be wary of, but from personal experience, the process of signing up, verifying my account, depositing funds, playing and cashing out went pretty smoothly.

Player Experience at Duelz Casino

I found it an easy enough experience to sign up and make my first deposit at Duelz Casino. The simple two-part form required a lot less info and messing around than some UK online casinos, which is great to see.

Once I’d logged in, Duelz is easy to navigate around but the overall experience is certainly better on mobile than it is on desktop. Here’s why…

Desktop and Mobile Performance

There’s no doubt that Duelz is built as a mobile-first casino. That’s both a good and a bad thing as it works like a dream on any smaller screen but can be a bit glitchy when it comes to the desktop version.

When it comes to making deposits and withdrawals, there are plenty of payment methods to choose from at Duel Casino. Here’s a list of all the options available:

• Visa
• Mastercard
• Skrill 
• Neteller
• PayPal
• Trustly
• Paysafecard
• Bank Transfer
• PayByMobile (Deposits Only)
• Payz (Deposits Only)

It’s great to see that there are a few e-wallet options plus PayByMobile available. This is what we’d expect from such a mobile-focused UK casino. It’s just a shame that Google Pay and Apple Pay are absent. The inclusion of these would have truly boosted Duelz Casino’s mobile credentials.

Withdrawal Speeds

Duel claims to process most withdrawals well within 12 hours. This gives you a total of 6 solid payment options for speedy withdrawals, which is more than most UK online casinos offer right now.

It’s only Visa and Mastercard withdrawals that will take longer to process, at an estimated time of between 2 and 4 working days. Unless you are set on using these, we’d suggest an alternative payment method as the maximum withdrawal is £10,000 across the board.

Creating a new account at Duelz Casino and making your first deposit can be a daunting task. We’ve broken down each step below to make it much easier, so you’ll be spinning your favourite slot titles before you can say ‘free spins’!

1. Visit Duelz Casino from our link above and tap the green ‘Register Now’ button.
2. Fill in your email and preferred password on the form and tap ‘Next’.
3. Complete the required personal details on the second page, accept the terms and tap ‘Submit’.
4. At this point, you might need to submit documents to prove your identity.
5. Tap the green ‘Deposit’ button and select your preferred payment method.
6. Select the amount, min £10, and tap to confirm.
7. Don’t forget to claim your welcome bonus at this point!
8. Now you can start playing with your real money or bonus funds!

Duelz Casino stands out for its innovative PvP features, weekly cashback offer and mobile-first approach. However, this is where the good points stop as there are unfortunately some issues around their bonus terms and desktop usability as we’ve explored above.

If you’re someone that mostly uses your mobile to play casino games then I’d recommend that you give Duelz Casino a closer look. However, if you like to alternate between mobile and desktop play, this might be one to overlook.