Casumo Casino Review

Our Review of Casumo Casino – iGN Rating: 90%

Throughout our Casumo casino review, this platform stood out as a top operator in the UK market, thanks to its clever use of innovative features and a design that truly puts players first. The game library is a standout feature, packed with a huge variety of titles that will please just about every type of player. On the safety front, it’s flawless: fully licensed and backed by top-tier encryption to keep your data safe. The site’s design is sleek and easy to navigate, and the rewards system keeps things exciting. Overall, Casumo is a secure, fun, and modern choice for UK players!

First Impression on Casumo

Our first impression of Casumo was nothing but great. This casino greets players with a modern and simple design, every category being displayed on the homepage: Slots, Live, Promotions, even a button to switch to the sports page. The central element of the main screen is a carousel directly showcasing the casino’s top selling points like current promotions/bonuses, special events and new games (the first one usually is a welcome offer). 

We had no trouble finding our way to the sign up form and creating our account; we were able to provide our proof of identification and start playing quickly after that!

What We Liked

• Wide Range of Games: The choice of games, especially slots, was impressive. Casumo appeals to both players who want to try out new titles and those who want classic games, by offering over 5000 games, well above the average for online casinos in the UK at about 1500. It even allows users to play Casumo stamped live table games like blackjack and roulette.
• Safety First: With both UKGC and MGA licenses, Casumo built itself a strong reputation for security. The platform is regularly reviewed by eCOGRA, and player’s data is protected with top-tier encryption, ensuring a safe gaming environment, from personal data to payments.
• Gamified Experience: The reward system adds a unique touch to Casumo. While spinning some reels or playing live games, players earn loyalty rewards, keeping the gameplay fun and exciting. These rewards can include free spins, funds, and more bonuses.

What We Disliked 

• No Phone Support Option: If you need immediate assistance, Casumo offers two options: live chat or email, but no phone support; this would be a good thing to add in the future for better customer support. Phone support offers a quicker and clearer way of resolving urgent problems with your account.
• Small Bonuses: Even though the gamified loyalty rewards are a great touch in terms of experience, bonuses could use a little increase. The welcome bonus doesn’t balance this lack of big rewards available. Casumo offers a great experience in terms of fun and engagement, but it would benefit from more consistent and rewarding bonuses.

Like most online casinos, Casumo offers bonuses which players might be able to unlock upon registration or later on! Let’s take a look at some of them. Don’t forget that T&Cs apply for each one of them.

Casumo Welcome Bonus

This casino simplifies welcome offers by getting rid of promo codes! To access Casumo’s welcome bonus, players only need to choose the Casinos Bonus upon registration and deposit a minimum of £20.

This bonus will unlock a 100% bonus on the first deposit, up to £100, as well as 50 Wager-Free spins of £0.10 (for a slot game that changes from time to time). Keep in mind that the deposit and bonus money come with a 30x wagering requirement before winnings are available for cashout. You’ll also need to unlock the bonus through the ‘Valuables’ page prior to your deposit!

Casumo is also different because of their in-game loyalty rewards system. While enjoying your favourite slots and live games, you’re not only pursuing payout, but actually collecting points, leveling up, and gaining “valuables” such as free spins, cash bonuses, and other promotions. This gamified experience helps make every spin and gaming session a tad more exciting for all players, even though rewards can be considered quite small.

Casumo offers a variety of opportunities to please all types of players, from live roulettes and blackjack tables to classic slots. Players won’t have any trouble finding their favourite games, as well as discovering new ones. Let’s take a look at some of the providers and the biggest hits available here.

Game Providers

Casumo partnered with most of the leading casino games developers in order to provide a great experience for all users. Among the most famous, we find NetEnt, Pragmatic Play, and PlayTech. In total, it’s more than 30 providers that can be found on this online casino, each one bringing its classics and popular slots. From Big TIme Gaming to Play’N GO, MicroGaming to Relax Gaming, it’s clear that the games catalogue is going to be quite rich.

Slots Available at Casumo

If you’re looking for a new game to play, or just want to spin a few reels on some of your all-time favourites, you’re in the right place! With more than 3,500 slots available, divided into many categories, Casumo ensures players will find what they’re looking for.

On the slots page, you’ll find recommendations under “Games of the Week”, as well as the top slots, new and exclusive ones, are trending games. By scrolling down, you’ll be able to look for slots depending on their gameplay style: Megaways, Slingo, or Instant Wins. We were glad to find some of our favourites, including Temple Tumble Megaways and Gates of Olympus 1000, easily accessible and playable.

From classic fruit machines to modern video slots, the choice is extremely large, so casual players feeling a bit lost in all those games might benefit from Casumo’s recommendations!

Casumo Jackpots

From time to time, you’ll find a game with a jackpot amount written on it. This means that this game is part of the Casumo Jackpots, which consists of 4 tiers of jackpots (Mini, Minor, Major, or Mega) that stack up every time someone spins a reel on one of the selected games (£0.09 is added to the Jackpot for each spin). These huge payouts can drop at any time. The Mega jackpot starts at £100,000 and can increase drastically over time.

Live Games

Just as for the slots games, we discovered during our review that Casumo has an almost endless amount of live games that players looking for a traditional vibe can choose from. These games can come from providers such as Pragmatic Play or Evolution, but some of them are directly produced by Casumo itself!

From the list of games, we find classic casino table games, each one with many available versions: Roulette, Blackjack, Poker, or Baccarat. Then we have live Game Shows that are directly inspired by many TV games and are a great way to keep our experience entertaining after long gaming sessions. From Deal or No Deal to Snakes and Ladders, through Money Drop and Treasure Island, players will find some satisfying options, regardless of their tastes.

Finding a casino that values responsible gaming and players safety is a must, which is why Casumo implemented a few processes to create a safe and transparent experience.

Players Verification & Safety

To comply with UK regulations, Casumo has a process called Know Your Customer (KYC) to keep players’ gaming safe and responsible. Users are asked to submit official documents like a passport or a driving license to verify their identity. It is also required to submit proof of address through bank statements or utility bills. 

Additionally, Casumo might make a Source Of Wealth (SOW) request, in order to verify where players’ funds are coming from. This comprehensive verification process is not only a guarantee of safety for players, but also an example of the transparent and legal work of the casino itself.

Finally, Casumo provides all the tools players might need in order to get some help, from the Play Okay feature to set a personal limit, or the 24/7 chat available to discuss any struggles players might be facing.

Our Safety Index Rating – Excellent

Casumo scores an excellent safety rating on our index, which tells a lot about its commitment to safer gambling.

The casino is fully licensed and regulated by the UK Gambling Commission and the Malta Gaming Authority, two of the most highly respected gambling authorities in the business. SSL provides a secure transfer of data, meaning that all transactions and players’ personal data are protected.

Additionally, Casumo has its fair play verified by independent auditors that are trusted to conduct such tasks under regular intermediate or short-term periods. Thanks to all those elements, Casumo is one of the most reliable options for the UK market.

Player Experience at Casumo

Casumo on desktop is a dream come true for players who enjoy simplicity and efficiency. With a clean user interface, navigating through it is simple, and loading times are quite fast, meaning that you can get to play your favourite games as quickly as possible.

If you’re more of an ‘on-the-go’ player, Casumo’s mobile app provides an equally good experience. Available on both iOS & Android, it perfectly matches the original platform, providing seamless performance in a very functional UI, similar to that of the desktop version. Every feature, from the loyalty rewards to

Player Support and Service

Casumo provides several customer services, each one serving a different purpose. Those services are available 24/7 but may vary in response time. 

The first one is the classic FAQ section, which provides answers to basic questions players might have about the casino, games, payments etc. This one’s not really considered customer service, but if you have any questions regarding common topics, don’t hesitate to check it out.

For non-urgent issues regarding your account or your experience, you can contact Casumo via email at support@casumo.com. For urgent queries on the other hand, you can contact Casumo’s agents directly through the live chat feature. You’ll get a quick response and a personalised help, 24/7.

Let’s take a look at all the different deposit and withdrawal options available on this platform.

Casumo Casino’s Payment Options

Casumo Casino players have various payment methods at their disposal, offering them flexible and convenient options.

The well-known and traditional payments Visa and Mastercard are the first choice for most players. While we recommend using e-wallet companies like Skrill and Neteller to those looking for some rapid transactions.

In addition, Casumo allows prepaid solutions such as Paysafe, so players can rely either on these methods to deposit some funds into their accounts, or a direct bank transfer for an extra security layer.

The only missing method that Casumo could benefit from is Paypal, which is available at many online casinos.

Here’s a complete list of payment methods available at Casumo:

• Visa
• Mastercard
• Apple Pay
• Skrill
• Neteller
• MuchBetter
• Bank Transfer
• Paysafe

Withdrawal Time

In terms of withdrawals, Casumo tries to push requests through quickly, but the method used can result in slightly different waiting times.

E-wallet cashouts are the quickest and are usually processed within 24 hours, 48 hours at most, which is perfect for players interested in receiving their money promptly.

Withdrawals using a debit card can take a maximum of 3 working days whilst bank transfer withdrawals can take up to five days. This variety of choices ensures that players can opt for the solution that suits their preferences and demands best.

The registration process at Casumo Casino is smooth and straightforward. Players signing up will be able to start playing their favorite games within minutes. Now, in order to register a Casumo account there is no need to be customer service and here is a step-by-step guide for seamless registration at Casumo:

Our Casumo Casino’s review taught us that it’s a breath of fresh air in the sometimes stale world of online gaming with its combination of innovative solutions and player protection. The gamified system combined with a huge catalog of games makes it one of the best choices for UK players.

Loyalty rewards and promotions could use a little boost, but overall Casumo Casino will have no difficulty standing its ground with its game diversity and security. It’s definitely a solid option if you want something dependable and fun to play!