Casumo Casino Review

Our Review of Casumo Casino – iGN Rating: 90%

Throughout our Casumo casino UK review, this platform stood out as a top operator in the UK market. This is thanks to its clever use of innovative features and a streamlined design that truly puts players first.

The game library is a standout feature, packed with a huge variety of titles that will please just about every type of player.

On the safety front, it’s flawless: fully licensed and backed by top-tier encryption to keep your data safe.

The site’s design is sleek and easy to navigate, and the rewards system keeps things exciting. Overall, Casumo online casino is a secure, fun, and modern choice for UK players.

First Impression on Casumo

Our first impression of Casumo UK was nothing but great. This casino greets players with a modern and simple design. The main header has just two categories – Casino or Sports. Then when you click into casino you are offered two further menus, one for account management and rewards and the other for game categories. The main screen has a carousel directly showcasing the casino’s top selling points like current promotions/bonuses, special events and new games.

We had no trouble finding our way to the sign up form and creating our account. We were able to provide our proof of identification and start playing quickly after that!

What We Liked

• Wide Range of Games: The choice of games, especially Casumo slots, was impressive with classic titles and lots of new games too. The catalogue of around 5,000 games is well above the 1,500 average for online casinos in the UK. It even allows users to play Casumo branded live table games like blackjack and roulette.
• Safety First: With both UKGC and MGA licenses, Casumo has built itself a strong reputation for security. The platform is regularly reviewed by eCOGRA, and player’s data is protected with top-tier encryption, ensuring a safe gaming environment, from personal data to payments.
• Gamified Experience: The reward system adds a unique touch to Casumo. While spinning some reels or playing live games, players earn loyalty rewards, keeping the gameplay fun and exciting. These rewards can include Casumo free spins, funds, and more bonuses.

What We Disliked 

• No Phone Support Option: If you need immediate assistance, Casumo offers two options: live chat or email, but no phone support; this would be a good thing to add in the future for better customer support. Phone support offers a more detailed and personal way of resolving urgent problems with your account.
• Withdrawal Times: Casumo withdrawal times could use some improvement. Withdrawals via e-Wallets take 24 – 48 hours, however debit card withdrawals can take up to 3 days. The platform should look to add some instant payment methods to keep up with competitors.

Like most online casinos, new and existing players can access bonuses such as Casumo free spins or matched deposits. Let’s take a look at some of them. Don’t forget that T&Cs apply for each one of them.

Casumo Welcome Bonus

You don’t have to worry about a Casumo bonus code when joining this casino. To access the Casumo casino welcome bonus, you just need to choose the relevant casino bonus upon registration and deposit a minimum of £20.

You will then unlock a 100% bonus on the first deposit, up to £100, as well as 50 free spins of £0.10 on Big Bass Bonanza. Keep in mind that the deposit and bonus money come with a 30x wagering requirement (so 60x wagering in total) before winnings are available for cash out. Any money made from the 50 Free Bonus Spins is also subject to 30x wagering. You need to unlock the bonus through the ‘Valuables’ page prior to your deposit!

Casumo stands out for its in-game loyalty rewards system. While enjoying your favourite Casumo slots and live games, you’re also collecting points and gaining “valuables” such as free spins, cash bonuses, and other promotions. This gamified experience helps make every spin and gaming session a tad more exciting.

Casumo UK offers a variety of game titles to please all types of players, from live roulette and blackjack tables to classic slots. The handy navigation system lets you search by game type and game providers so you won’t have any trouble finding your favourite games. Let’s take a look at some of the providers and the biggest hits available here.

Game Providers

Casumo has partnered with most of the leading casino games developers in order to provide a great experience for all users. Among the most famous, we find NetEnt, Pragmatic Play, and PlayTech. In total, it’s more than 30 providers that can be found on this online casino, each one bringing its classics and popular slots.

Slots Available at Casumo

If you’re looking for a new game to play, or just want to spin a few reels on some of your all-time favourites, you’re in the right place! With more than 3,500 Casumo slots available, divided into many categories, this casino ensures players will find what they’re looking for.

On the slots page, you’ll find recommendations under “Games of the Week”, plus headings for categories such as top slots, new releases and exclusive games. By scrolling down, you’ll be able to look for slots depending on their gameplay style: Megaways, Slingo, or Instant Wins. We were glad to find some of our favourites, including Temple Tumble Megaways and Gates of Olympus 1000, easily accessible and playable.

From classic fruit machines to modern video slots, the choice is extremely large, so casual players feeling a bit lost in all those games might benefit from Casumo’s recommendations!

Casumo Jackpots

From time to time, you’ll find a game with a jackpot amount written on it. This means that this game is part of the Casumo Jackpots, which consists of 4 tiers of jackpots (Mini, Minor, Major, or Mega). These that stack up every time someone spins a reel on one of the selected games (£0.09 is added to the Jackpot for each spin). These huge payouts can drop at any time. The Mega jackpot starts at £100,000 and can increase drastically over time.

Live Games

Similar to slots, we discovered during our Casumo review that the platform has an almost endless amount of live games to choose from. These games come from providers such as Pragmatic Play or Evolution, but some of them are directly produced by Casumo itself!

We found classic casino table games, each one with many variations: Roulette, Blackjack, Poker, or Baccarat. Then we have live Game Shows such as Deal or No Deal, Snakes and Ladders, Money Drop and Treasure Island. Definitely something for every taste!

Finding a casino that values responsible gaming and players safety is a must, which is why Casumo UK has implemented a few processes to create a safe and transparent experience.

Players Verification & Safety

To comply with UK regulations, Casumo follows the Know Your Customer (KYC) protocol to keep gaming safe and responsible. Users are asked to submit official documents like a passport or a driving license to verify their identity. It is also required to submit proof of address through bank statements or utility bills. 

Additionally, Casumo might make a Source Of Wealth (SOW) request, in order to verify where players’ funds are coming from. This comprehensive verification process is not only a guarantee of safety for players, but also an example of the transparent and legal work of the casino itself.

Finally, Casumo provides all the tools players might need in order to get some help. From the Play Okay feature to set a personal limit, or the 24/7 chat available to discuss any struggles players might be facing.

Our Safety Index Rating – Excellent

After completing our Casumo casino review, we’re pleased to say that it scores an excellent safety rating on our index, which tells us a lot about its commitment to safer gambling.

The casino is fully licensed and regulated by the UK Gambling Commission and the Malta Gaming Authority, two of the most highly respected gambling authorities in the business. SSL provides a secure transfer of data, meaning that all transactions and players’ personal data are protected.

Additionally, Casumo UK has its fair play verified by independent auditors that are trusted to conduct such tasks under regular intermediate or short-term periods. Thanks to all those elements, Casumo is one of the most reliable options for the UK market.

Player Experience at Casumo

Casumo on desktop is a dream come true for players who enjoy simplicity and efficiency. With a clean user interface, navigation is simple, and loading times are fast, meaning that you can get to play your favourite games as quickly as possible.

If you’re more of an ‘on-the-go’ player, Casumo’s mobile app provides an equally good experience. Available on both iOS & Android, it perfectly matches the original platform, providing seamless performance in a very functional UI. As part of our Casumo review, we checked the app ratings, which came back high in both the App store (4.5/5) and Google Play (4/5) which reflects our personal experience.

Player Support and Service

Casumo provides several customer service options, each one serving a different purpose. Those services are available 24/7 but may vary in response time. 

The first one is the classic FAQ section, which provides answers to basic questions you might have about the casino, such as Casumo free spins, slots, payments, withdrawal times etc. This one’s not really considered customer service, but if you have any questions regarding common topics, its a good resource.

For non-urgent issues regarding your account or your experience, you can contact Casumo via email at support@casumo.com. For urgent queries on the other hand, you can contact Casumo’s agents directly through the live chat feature. You’ll get a quick response and a personalised help, 24/7.

Now let’s take a look at all the different deposit and withdrawal options available at this casino as well as the all-important Casumo withdrawal time.

Casumo Casino’s Payment Options

Casumo online casino players have various payment methods at their disposal, offering them flexible and convenient options.

From traditional payment methods such as Visa and Mastercard to digital options such as Apple Pay, Skrill and PayPal, there’s something for everyone.

Here’s a complete list of payment methods available at Casumo:

• Visa
• Mastercard
• PayPal
• Apple Pay
• Skrill
• Neteller
• MuchBetter
• Bank Transfer
• Paysafe

Casumo Withdrawal Time

In terms of withdrawals, Casumo tries to push requests through quickly, but the method used can result in different waiting times.

E-wallet cash outs are the quickest and are usually processed within 24 hours, 48 hours at most, which is perfect for players interested in receiving their money promptly.

Casumo casino UK withdrawal times are longer for users using debit card or bank transfer as a payment method. Debit card can take a maximum of 3 working days whilst bank transfer withdrawals can take up to five days. This variety of choices ensures that players can opt for the solution that suits their preferences and demands best.

For anyone looking to make a small withdrawal under £10, be aware that a £3 fee will be applied.

The registration process at Casumo online casino is smooth and straightforward and should only take a few minutes. Here is a step-by-step guide for seamless registration at Casumo:

On conclusion of our Casumo Casino review we feel like it’s a breath of fresh air in the sometimes repetitive world of online gaming. Its combination of a huge games library, rewarding gamified system and excellent Casumo app makes it one of the best choices for UK players. The Casumo casino welcome bonus offers players a great start too.

Withdrawal speeds could use a little boost, but overall Casumo online casino will have no difficulty standing its ground with its game diversity and security. It’s definitely a solid option if you want something dependable and fun to play!